Sunset Lodging, located in the renowned Sunriver resort area of Oregon, features one of the largest selection of Sunriver rental homes and condos. We pride ourselves on having the best value in Sunriver, and not to mention the best service.
Scott Pence – Owner
A native to Oregon, I graduated from Oregon State University in 1993 with a Bachelors of Science. In 1994, I was presented with an opportunity to move to Central Oregon to work in real estate and property management so I obtained my real estate license. The intention was to work in the vacation rental business so that I could learn about it and become an effective real estate sales broker. I started “at the bottom” and learned all aspects of every position in the company. In 1996, I was made the general manager of Sunset Realty and 5 years later was given the opportunity to purchase the company.
In 1997, I married Shawna Pence who works in the field of Ophthalmology as a Surgical Nurse and Ophthalmic Technician. Shawna and I have three children whose names are Olivia, Emma and Will.
I have been an active member in the community: Board member and past president of the Sunriver Area Chamber of Commerce, Board Member and past president of the Central Oregon Visitors Association, Board member of Oregon Lodging Association, Chairperson for the RE/MAX Offices of Central Oregon Golf tournament and Wing Ding, which raised over $340,000 in Charity for Sparrow Clubs.
I am an avid outdoors man and enjoy camping, fishing and hunting. Our kids love to fish, camp and being outdoors in general. They are very active with school sports, girl scouts, dance class and so on. We live very close to Sunriver and our kids attend Three Rivers Elementary and Middle School.
We are very fortunate to have the opportunity to live and work in Central Oregon. As the owner of Sunset Lodging, I am continually amazed and thankful for the quality of employees we have. Our staff is so dedicated to providing excellent service to our clients and guest. We are also very fortunate to have such loyal clients and guests. I have always had the following philosophy: “If I take care of my clients, guests and employees, they will take care of me and my family”.
Becky Pongracz – Bookkeeper/HR
I was born and raised in a small town in Northwest Washington. I moved to San Diego after meeting my husband. After our 2nd child was born we moved here blindly. Wanting to get out of San Diego, but not wanting the Pacific Northwest rain, Central Oregon was a spot on the map where we could meet in the middle.
We live close to Sunriver and our children attend Three Rivers Elementary and Middle School. They are active in Dance, Karate, and Cub Scouts. As a family we enjoy camping, hunting, fishing, and hiking.
I have been a full charge bookkeeper for about 20 years. I was taught by a CPA and went to school part time while working full time for approximately 4 years. I had been an independent bookkeeper for several years.
I have worked for small local property Management Company here in Sunriver and most recently I was a Financial Accountant for one of Oregon’s 3 largest Corporations.
When Scott contacted me regarding his needs for a bookkeeper I was happy to leave “Corporate America” and join his GREAT Team. I feel very fortunate to be able to live, work and play in Sunriver.
Chris Sewright – Maintenance and Closing Department Manager
I was raised in a small rural town in northern California. I worked several years as a wild land firefighter including a stint with the Lassen Hotshot crew out of Susanville. I have also owned a Maintenance & Janitorial Business for several years prior to moving to Oregon in the early 90’s. I have done a little of everything when it comes to construction; including framing, siding, roofing, plumbing, flooring, rock work, windows, drywall, painting and the list goes on.
I began working at Sunset Lodging in 1999 as a seasonal maintenance person. After a short time, I was promoted to Manager for the Maintenance Department. I also manage the Closing Department which is responsible for the security of the properties.
I enjoy hiking, spelunking, fishing and golf. I love spending time with wife of 30 years Denise, my children and grandchildren. Getting outdoors with my grandchildren is the ultimate joy.
Rhonda Anderson – Housekeeping Manager
I was born and raised in the Willamette Valley in Hillsboro, Oregon.
In 1978, I married Dennis Anderson. I have 2 daughters, 1 son, 2 step daughters and 9 grandchildren.
In 1991 after many years of traveling to Central Oregon for recreation we decided we would like to live in Central Oregon. We sold our home and moved to the Sunriver area in the summer of 1991.
I started to work for Sunset Realty in the spring of 1992 as a housekeeper and continued with that for several years, moved on to inspecting and later on to managing the housekeeping department. I took a four year break between 2003 and 2007 spending as much time as possible with family all the while missing Central Oregon and the beauty within. In 2007 we decided we would like to move back to Central Oregon at which time I was blessed with an opportunity to work for Scott and Shawna at Sunset Realty once again. It felt like coming home again.
I enjoy spending time with family and friends, going camping, or hiking, reading a good book, sewing all kinds of projects or mending items that come in from the homes in need of repair.
Virginia Yeoman – Client Accounting Manager
I started with Sunset Lodging as a Reservation Specialist 14 years ago. I was promoted to Office Manager soon after. Two years ago I semi retired and am working part time from home. I still enjoy working with our owners as well as doing the owner statements.
Our mission is to provide a legendary service and a quality product. Our goal is to exceed customer’s expectations.
We make customer service everybody’s business and empower our staff to make on-the-spot decisions in the guest’s interest.
Our Customer Bill of Rights.
- Outstanding customer service—our goal is to provide only the very best service possible!
- Receive prompt, courteous service and accurate information
- Receive the best accommodations available at time of reservation in the price range requested
- Arrive in a clean, comfortable, well-stocked home or condo with amenities that include at least the following basics: a starter set of soap (dish, hand, shower & laundry), paper products & coffee filters, telephones, FREE high-speed Internet access (wireless & standard available), TV with basic cable and appliances that are in proper working order
- Have confidentiality respected.
- Receive value for your money in your lodging and Sunriver experience with our Sunset Perks! program and our year-round specials
- Be informed when there are delays or when things go wrong, and be treated with care during these unusual circumstances
- Comment on your guest experience and receive a prompt response to comments, concerns and suggestions
- Be treated with respect in a way that shows Sunset Lodging cares about concerns, fixing the problem, and all guest inconveniences
Sunset Lodging, located in the renowned Sunriver resort area of Oregon, features one of the largest selections of Sunriver rental homes and condos. We pride ourselves on having the best value in Sunriver, and not to mention the best service.
Established in 1987, Sunset Lodging grew into thriving vacation rental company. Scott Pence took ownership of Sunset Lodging in 2001 from the previous owner and founder. Scott started with Sunset Lodging in 1994 as a Closer, among other duties such as laundry and working in the housekeeping department. After a very short time at the business, Scott was given a management role. As a result of a death in the family, Scott had to leave Central Oregon only to return to Sunset Lodging as the General Manager in 1996. He was chiefly responsible for growing the company from a mere 124 vacation homes to almost 200 today.